Terms and Conditions

Last Updated: March 1, 2025

Welcome to Workflow Optimisers. These Terms and Conditions ("Terms") govern the use of www.workflowoptimisers.com.au (the "Site"). This Site is owned and operated by Workflow Optimisers and provides consulting services, blogs, and digital resources.

By using this Site, you acknowledge that you have read, understood, and agreed to abide by these Terms at all times.

1. Intellectual Property

All content published and available on this Site is the property of Workflow Optimisers and its creators. This includes, but is not limited to, images, text, logos, documents, downloadable files, and anything that contributes to the composition of this Site. You may not use any content for commercial purposes without express permission.

2. Acceptable Use

By accessing this Site, you agree to use it legally and refrain from:

  • Harassing or mistreating other users.

  • Violating intellectual property rights of Workflow Optimisers or any third party.

  • Hacking into another user’s account.

  • Engaging in fraudulent activities.

  • Posting inappropriate or offensive content.

Violation of these Terms may result in suspension or termination of access and potential legal action.

3. User Contributions

Users may post public comments on the Site. By posting, you agree to comply with these Terms and avoid illegal or inappropriate conduct.

4. Accounts

By creating an account on this Site, you agree to:

  • Maintain the security of your account and password.

  • Ensure all personal information is accurate and up to date.

  • Notify us immediately of any unauthorised use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

5. Sale of Goods & Services

This Site offers the following goods and services:

Goods:

  • Preloaded iPads with apps and tools (Tradie Power-Up Package)

  • Digital resources

Services:

  • Business consulting

  • Administration support

  • Relocation coordination

  • Office and warehouse organisation

Payment is required in full at the time of purchase. We strive to provide accurate descriptions, but we do not guarantee error-free content. Purchase of goods and services is at your own risk.

If necessary, we may modify, reject, or cancel your order at our discretion. If we cancel an order after processing payment, you will receive a full refund.

6. Third-Party Goods & Services

We may offer third-party products or services on this Site. We do not guarantee the quality or accuracy of these third-party offerings.

7. Subscriptions

Your subscription automatically renews, and you will be billed unless you cancel.

Cancellation Policy:

  • Cancellations must be submitted at least 7 days before the next billing cycle.

  • No refunds for partial billing periods unless required by law.

  • Annual subscriptions remain active until the end of the prepaid period.

  • You may pause your subscription for up to 3 months instead of canceling.

  • Reactivation is allowed within 30 days of cancellation.

To cancel your subscription, contact our support team at [email protected].

8. Payments

We accept the following payment methods:

  • Credit Card

  • PayPal

  • Direct Debit

By providing payment details, you authorise us to charge the specified amount. We reserve the right to cancel or reverse transactions if fraudulent activity is suspected.

9. Shipping & Delivery

We offer flexible delivery options to ensure seamless service.

🛠 Hardware & Equipment Delivery (iPads, Scanners, etc.)

  • Delivered to Us First: All physical products are first shipped to us for configuration.

  • Setup & Customisation: We install, configure, and integrate necessary software.

  • Final Delivery & Installation: Once ready, we either deliver to your location or install on-site.

📍 On-Site Installation & Training (If Required)

  • Available for local customers who need assistance with setup and integration.

  • Installation appointments are arranged upon order confirmation.

📩 Digital Delivery for Subscription Services

  • Emailed directly to you or accessible through your online account.

  • Includes user guides, training materials, and software access.

We are not responsible for delivery issues caused by incorrect shipping information provided by the customer.

10. Consumer Protection Law

Where applicable, Australian Consumer Law and other legal protections apply. These Terms will be interpreted in accordance with consumer protection legislation.

11. Links to Other Websites

This Site may contain links to third-party websites. We do not endorse or control these external sites and are not responsible for their content.

12. Limitation of Liability

Workflow Optimisers, including its directors, employees, and affiliates, shall not be liable for any claims, losses, damages, or legal expenses resulting from the use of this Site.

13. Indemnity

By using this Site, you agree to indemnify and hold harmless Workflow Optimisers against any claims, damages, or liabilities arising from your use of our services or violation of these Terms.

14. Governing Law

These Terms are governed by the laws of the State of Victoria, Australia.

15. Severability

If any provision of these Terms is deemed invalid under applicable laws, the remaining provisions shall remain enforceable.

16. Changes to These Terms

We may amend these Terms periodically to comply with legal updates or changes in our business operations. Users will be notified by email or via an announcement on the Site.

17. Contact Us

If you have any questions about these Terms, contact us at:
📧 Email: [email protected]
📞 Phone: (04) 1764 1184

By continuing to use this Site, you acknowledge that you have read and agreed to these Terms and Conditions.