Privacy Policy

Effective Date: 01//03/2025

At Workflow Optimisers, we value your privacy and are committed to protecting your personal and business information. This policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or engage with our services.

Who We Are

Workflow Optimisers ("we," "us," or "our") provides business consulting, administrative support, and process optimisation services to small and medium-sized businesses. Our website address is: https://workflowoptimisers.com.au.

Information We Collect

We collect both personal and business-related information necessary to provide our services effectively. This includes:

1. Personal and Business Information You Provide

We may collect information when you:

  • Contact us via our website, email, or phone

  • Engage our services

  • Subscribe to newsletters or request resources

  • Register for events, webinars, or training

  • Leave a comment on our website

This may include:

  • Name and contact details (email, phone number, business address)

  • Business name and ABN (if applicable)

  • Job title and role

  • Payment details (processed securely via third-party payment providers)

2. Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type and version

  • Pages visited and time spent on the website

  • Device information

  • Cookies and tracking data (see 'Cookies' section)

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Personalise content

  • Improve website functionality

  • Analyse site traffic

You can manage cookies through your browser settings. Disabling cookies may affect website functionality.

Types of Cookies We Use

  • Comment Cookies – If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience. These cookies last for one year.

  • Login Cookies – Used for authentication and screen display preferences.

  • Content Editing Cookies – Stored when you edit or publish an article and expire after one day.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves in the same way as if you visited that website directly. These sites may collect data, use cookies, embed additional tracking, and monitor interactions.

Who We Share Your Data With

We do not sell your personal information. However, we may share it with:

  • Service Providers: Third-party vendors assisting with IT support, payment processing, marketing, or analytics.

  • Legal Authorities: If required by law or regulatory bodies.

  • Business Transfers: In case of a merger, sale, or restructuring of our business.

If you request a password reset, your IP address will be included in the reset email.

How Long We Retain Your Data

  • If you leave a comment, the comment and metadata are retained indefinitely for automated follow-up approvals.

  • For registered users (if any), personal information provided in user profiles is stored until edited or deleted.

  • Website administrators can also edit and manage this data.

What Rights You Have Over Your Data

Under Australian privacy laws, you have the right to:

  • Access and review your personal information

  • Request corrections or updates

  • Request deletion of your data (except where required for legal, administrative, or security purposes)

  • Withdraw consent for marketing communications

To exercise these rights, contact us at [email protected].

Where Your Data is Sent

We collect information about visitors who comment on sites that use our Akismet Anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

Visitor comments may be checked through an automated spam detection service.

Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with an updated effective date.

Contact Us

For any privacy-related inquiries, please contact:

📩 Email: [email protected]
🌐 Website: https://workflowoptimisers.com.au